Improve Training Effectiveness and Accelerate Franchisee Learning
2-day program (9am-5pm daily)

This two-day program focuses on frameworks and formats for effectively supporting Franchisee learning. A great refresher and eye-opener for those who have been training in the sector for some time, and includes revolutionary information and tools for first timers.

Key Content:

1. VOCATIONAL EDUCATION IN FRANCHISING
> What is vocational education and what challenges does it pose to the franchise sector?
> Competency standards and the role of assessment in franchise education
> Balancing adult learning principles, learning style preferences and Franchisee’s expectations
> Brand share: successes and challenges of vocational education in franchising

2. FRANCHISEE INDUCTION PROGRAMS
> What are Franchisee Induction Programs and best practice standards
> Aim, objectives and key content areas
> Program structures: the best way to achieve your learning outcomes
> The role of nationally recognised qualifications
> Franchisor and Franchisee obligations
> The role of assessment and dealing with Franchisee competency challenges
> Handling issues of literacy, language and numeracy and managing group dynamics
> Brand share: successes and challenges of Franchisee Induction Programs

3. ONGOING FRANCHISEE EDUCATION PROGRAMS
> The concept of lifelong learning in a franchise system: what to learn, when
> Brand share: ongoing education and training initiatives that worked and failed
> Multi-site Franchisee training programs
> Franchisee staff training initiatives

4. THE TRAINING PROFESSIONAL
> Competencies required for the training professional working in franchising
> Breaking rote facilitation
> Trainer health and balance

To support the application of the knowledge & skills gained from this program, there is an optional workplace assessment that participants can complete. 

Learning outcomes from this workshop:
Learn how to deliver induction training to franchisees that will help them more effectively retain information, and operate more efficiently in their stores or territories.

Who should attend:
National and State Operations Managers; Trainers; Master Franchisees; and Field Personnel.

Registration Fees:
$660 per single registration;
$600 per multiple registration from the same organisation.

2008 Dates & Locations: 

To book:
To register,  click here to download and complete the registration form and course brochure , or phone or email Franchise Advisory Centre at or (07) 3716 0400.