Managing multiple sites An insight into the management, planning and other skills required by franchisees to successfully become multiple-unit outlets. 1 day workshop
Aim of the Workshop / Learning Objectives:
This one-day workshop aims to assist Franchisees who are considering becoming multi-site operators. What are the challenges? What plans do you need to have in place? What are your goals and how are you going to achieve them? These questions and more will be addressed throughout the workplace.
This workshop will include an open forum with a current multi-site Franchisees.
Why a workshop on managing multiple sites?
The Franchising Australia 2006 survey indicated that multiple franchising is a significant trend in the Australian market. Overseas, some multiple site franchisees have as many (if not more) outlets than some of Australia’s largest franchisors in total.Multiple-unit franchisees have even grown to the point where they have listed on the Australian Stock Exchange.
Core to the success of multiple unit operators is an understanding of the entrepreneurial alliance they form with the franchisor, and the establishment of strong management systems to run all their outlets at peak levels of performance. However multiple unit ownership is not without its downsides, and franchisees who excel at one store or territory may struggle when trying to operate two or more.
This workshop will explore some of the key concerns in growth via multiple unit ownership, and will provide participants with a forum to exchange their own knowledge, ideas and experiences.
Workshop Content (9am-5pm):
1. Multi-Site Franchising > Multi-site franchising defined;
> Current Australian trends and statistics;
> Types of multi-site Franchisees;
> Advantages and disadvantages of multi site franchising.
2. Skills for Success > Organisational charts for supporting your operation;
> What knowledge, skills and attributes do you need to source or develop?
3. Planning for Success > Financial plans and budgets: how are you going to fund and manage your operation?
> Operational structures: how are you going to ensure operational performance and compliance?
> Human resource planning: who do need on your team and how are you going to support them?
4. Working with the Franchisor
> Your changing expectations and identifying what you need from your Franchisor;
> Building effective relationships with your Franchisor and your peer Franchisees;
Guest speaker: successes, challenges and plans from a current multi site Franchisee
To support the application of the knowledge and skills gained from this program, there is an optional workplace assessment that participants can complete.
Learning outcomes from this workshop: Improve the skills of your field service team so they in turn can improve your franchisees’ businesses.
Who should attend:
- Any franchisee who is currently operating multiple units, or is planning to acquire additional sites or outlets in the future;
- Franchise recruitment managers who see potential to grow their network from within by making additional franchises available to existing franchisees;
- Franchisor managers and field support teams who would like a better insight into this phenomenon should also attend.
Registration Fees: 1-day program:
$350 per single registration;
$330 per multiple registration from the same organisation.
To book: For dates and venue details, as well as to register, click here to download and complete the registration form and course brochure, or phone or email Franchise Advisory Centre at or (07) 3716 0400.
- Managing Multiple Sites
